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Temporary Supporter Care Officer (Income Processing)

Temporary Supporter Care Officer (Income Processing)

  • Location

    London, England

  • Sector:

    General Accounting, Fundraising

  • Type:


  • Salary:

    £15 - £18 per hour + Homebased

  • Contact:

    Nick Ogden

  • Contact Email:

  • Salary:


  • Salary:


  • Reference:


  • Published:

    5 months ago

  • Duration:

    3 Months

  • Expiry Date:


  • Startdate:


Temporary Supporter Care Officer (Income Processing), London, Health Charity, £18 per hour via umbrella (In Scope IR35), contract (up to 3 months)

  • Are you a supporter care officer with experience in processing income from supporters?
  • Do you have a background of providing excellent donor care?
  • Would you like to work for a leading and innovative health research charity?

I am working alongside a health research charity. They are seeking an excellent Temporary Supporter Care Officer (Income processing) to come and in support the charity with ensuring efficient and effective processing of income from supporters as well as providing excellent donor care.

In this role, you will be responsible for...

  • Ensuring efficient and effective processing of income from supporters as well as providing excellent donor care
  • Processing and posting all income onto the charity's database (ThankQ)
  • Administering thank you communications to all supporters
  • Receiving donations over the telephone by Credit/debit cards
  • Carrying out donation processing and administration duties for CAF
  • Adhering to all data protection, data maintenance, PCI compliance and data collection procedures

You will be ideally suited for this position if you have…

  • Experience of working in supporter care
  • Worked with databases and previously produced reports, analysis and statistics
  • Experience of working with charity CRM databases (preferably ThankQ)
  • Strong relationships building skills
  • Excellent communication skills
  • Ability to work autonomously

What next?

An appointment is looking to be made urgently, with applications being reviewed on a rolling basis. As such this opportunity is liable to close at short notice so apply now to avoid disappointment! If you wanted to find out more about this Temporary Supporter Care Officer (Income Processing) position, get in touch ASAP on the below:

Tel: 0207 269 6338



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