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Customer Communications Manager

Customer Communications Manager

  • Location

    London, England

  • Sector:

    Generalist

  • Type:

    Contract

  • Salary:

    £37000 - £45000 per annum

  • Contact:

    Nicholas Ogden

  • Contact Email:

    nicholas.ogden@pro-recruitment.co.uk

  • Salary:

    45000

  • Salary:

    37000

  • Reference:

    BBBH42176

  • Published:

    8 days ago

  • Duration:

    6 Months

  • Expiry Date:

    09 December 2018

  • Startdate:

    ASAP

Interim Customer Communications Manager (circa 6 months), North London - Up to £45,000 PA Pro Rata

  • Do you have customer communications experience within a housing organisation or within a similar public sector business?
  • Have you previously developed and implemented a customer communications plan?
  • Would you like the opportunity to work within a changing organisation?

If you have answered yes to any of the above, then I would love to hear from you!

Pro-Recruitment Group are working with a large housing organisation who are seeking an Interim Customer Communications Manager to support and promote the objectives of the business. This is a circa 6-month position that is offering up to £45,000 PA Pro Rata depending on experience!

What's great about this organisation?

  • Strong reputable brand
  • 28 days holiday
  • Up to 12% matched pension
  • Season ticket and bike loan
  • Supportive work environment

In this role you will be responsible for…

  • Promoting the values and objectives of the organisation through a customer communications plan
  • Guiding on website and social media tools to foster a channel shift among customers
  • Influencing internal audiences to ensure that decision-making reflects customer communication
  • Promoting a culture of improvement and innovation

You would be ideally suited for this role if you have…

  • Previous communications experience within a housing organisation and or similar public sector business is highly desirable
  • Must have a strong background in customer communications
  • Previously managed third-party agencies
  • The ability to lead a team and generate a culture of excellence
  • Experience with crisis communications is appealing

What next?

If you are interested in applying for this role, or in learning more, then contact me ASAP as interviews will be taking place immediately:

Tel: 020 7269 6338

Email: nicholas.ogden@pro-recruitment.co.uk

The Pro-Recruitment Group consists of four distinct brands: ProTax, ProLegal, ProFinance and ProHR