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Customer Communications Manager

Customer Communications Manager

  • Location

    London, England

  • Sector:


  • Type:


  • Salary:

    £37000 - £45000 per annum + Competitive benefits package

  • Contact:

    Ethan Bresnett

  • Contact Email:

  • Salary:


  • Salary:


  • Reference:


  • Published:

    4 months ago

  • Duration:

    6 months

  • Expiry Date:


  • Startdate:


Customer Communications Manager (6 months), North London - Up to £45,000 PA Pro Rata

Do you have communications experience within a housing organisation?

Have you previously developed and implemented a customer communications programme?

Would you like the opportunity to work within a changing organisation?

If you have answered yes to any of the above, then I would love to hear from you!

I am working with a large housing organisation who are seeking a Customer Communications Manager to support and promote the objectives of the business. This is a 6-month position that is offering a competitive salary!

What's great about this organisation?

  • Experiencing rapid change and growth
  • 28 days holiday
  • Up to 12% matched pension
  • Season ticket and bike loan
  • Supportive work environment

In this role you will be responsible for…

  • Promoting the values and objectives of the organisation through customer communications campaigns
  • Guiding on website and social media tools to foster a channel shift among customers
  • Influencing internal audiences to ensure that decision-making reflects customer communication
  • Working with the senior team to develop an integrated communications campaign
  • Promoting a culture of improvement and innovation

You would be ideally suited for this role if you have…

  • Previous communications experience within a housing organisation
  • Strong background in customer communications
  • Previously managed third-party agencies
  • The ability to lead a team and generate a culture of excellence
  • Experience with crisis communications

What next?

If you are interested in applying for this role, or in learning more, then contact me ASAP:

Tel: 020 7269 6362


The Pro-Recruitment Group consists of four distinct brands: ProTax, ProLegal, ProFinance and ProHR.