Product Owner - Client Onboarding

EXCLUSIVE MANAGEMENT OPPORTUNITY

• Work for one of the leading and fastest growing Professional Services firm
• Champion the continuous improvement of the Client Onboarding process through the delivery of market leading technology
• Be responsible for developing the overall product vision and for engaging their team and stakeholders in the delivery of that vision
• Work closely with the Head of Client Onboarding to manage the product backlog and prioritise features in accordance with colleague requirements
• Own the relationship with the Vendor, working with them to ensure backlog items are clearly understood and requirements/scope fully defined
• Lead the planning, review and refinement of all development activities, accepting or rejecting work based on agreed acceptance criteria
• Act as primary liaison for the product across the firn, ensuring information is shared effectively between the vendors, Client Onboarding and Technical teams.
• Manage the budget and scope in relation to any development, as well as tracking the ongoing BAU budget and liaising with various teams (Procurement/Legal/Vendor) as appropriate
• Work with Information Security and Data Protection teams to manage any known risks and assist with coordination of activities in line with this such as annual penetration testing and DPIA reviews

• Someone with a deep understanding of product management techniques
• Someone who can provide direction and empowerment to high performing, multidisciplinary teams and ensuring ROI.
• Proven experience within either a professional services or financial services environment
• Understands the processes complexities and any regulatory requirements that the business face when engaging with Clients to ensure that the Workflow Tool "InTapp" is fit for purpose
• Excellent communicator with great interpersonal skills with management, team, peers and vendors
• Excellent documentation and reporting skills
• Able to focus on service and its continuous improvement
• Good Project Management skills

Nice to haves

• ITIL Foundation or relevant ITIL intermediate qualifications
• Understanding of InTapp and Client Onboarding

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As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.