Client Manager

Job Title

Client Manager

Location

Stoke-on-Trent

Salary

£48,000 - £56,000

An ambitious and growing accountancy firm is looking to appoint a Client Services Manager to join its expanding team. This is an excellent opportunity for an experienced practice professional who enjoys building strong client relationships, leading high-performing teams and delivering exceptional service.

Working closely with the senior leadership team, you'll manage your own portfolio of clients while playing a key role in developing both people and the wider business. The firm offers a collaborative culture, genuine career progression and the chance to make a real impact.

What you will be doing as a Client Manager

• Managing a diverse portfolio of clients, both OMBs and SMEs, acting as their primary point of contact.
• Building and maintaining long-term client relationships through excellent service and trusted advice.
• Reviewing and overseeing the preparation of statutory accounts and related assignments completed by the team.
• Managing workflow to ensure deadlines and quality standards are consistently met.
• Working closely with Directors and colleagues across the business to deliver a seamless client experience.
• Identifying opportunities to provide additional services and supporting business development activities.
• Leading, mentoring and developing members of the accounts team.
• Supporting the continued growth of the firm through excellent client retention and relationship management.

What you will need to succeed as a Client Manager

• ACA or ACCA qualification.
• Previous experience working as an Assistant Manager or Manager within an accountancy practice.
• Experience managing a portfolio of owner-managed business clients.
• Strong technical accounting knowledge and excellent commercial awareness.
• Previous experience reviewing work and managing junior team members.
• Excellent communication and relationship-building skills.
• Strong organisational skills with the ability to manage multiple priorities.
• Experience using CCH would be advantageous, although not essential.

Why join this firm?

• Competitive salary.
• Hybrid and flexible working arrangements.
• Generous annual leave, including an additional day off for your birthday.
• Company pension scheme.
• Tailored learning and development programmes.
• Health and wellbeing initiatives, including mental health support.
• Paid volunteering day.
• A friendly, supportive and collaborative working environment with genuine opportunities for career progression.

What next?

The client is keen to start interviewing NOW! So, if you are interested, please apply ASAP!

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As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.